2024 Chevrolet Silverado 2500HD problems and recalls
Owners filed 139 complaints with NHTSA about the 2024 Chevrolet Silverado 2500HD, and the agency lists 3 recall campaigns. Everything below comes straight from the federal database — no editorial ranking.
What owners complained about
A single complaint can name more than one system, so shares add up to more than 100%. Complaint counts reflect how many of these trucks are on the road as much as how reliable they are. A best-selling truck collects more complaints than a rare one at the same defect rate, so these figures compare a model against its own other years far better than against a different model.
Recall campaigns
Latches/locks/linkages:tailgate:latch24V894000 · 2024-11-26
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
Latches/locks/linkages:tailgate:latch24V060000 · 2024-02-01
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Steering23V549000 · 2023-08-03
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Common questions
What are the most common problems with the 2024 Chevrolet Silverado 2500HD?
Of 139 complaints owners filed with NHTSA, the most reported category is electrical system at 53 complaints (38.1% of the total), followed by service brakes at 37. These are owner-submitted reports, not confirmed defect rates.
How many recalls does the 2024 Chevrolet Silverado 2500HD have?
3 recall campaigns. Recall work is free at a franchised dealer regardless of the vehicle's age or how many owners it has had. Check your own VIN at nhtsa.gov/recalls — a campaign listed here may not apply to your specific truck.
Is the 2024 Chevrolet Silverado 2500HD reliable?
Complaint totals alone cannot answer that. Complaint counts reflect how many of these trucks are on the road as much as how reliable they are. A best-selling truck collects more complaints than a rare one at the same defect rate, so these figures compare a model against its own other years far better than against a different model. The useful comparison is against the same truck's other model years, which is what the year-over-year table on this page shows.
Related
Last updated 2026-08-10. Source: NHTSA Office of Defects Investigation (api.nhtsa.gov), public domain. Complaints are unverified reports submitted by vehicle owners; NHTSA does not confirm them and a complaint is not a finding of defect. Recall applicability depends on your VIN — check nhtsa.gov/recalls.